Linkskill Privacy & Cookie Policy

Last Updated: Dec 2024


Linkskill is committed to protecting the privacy of our users. This Privacy & Cookie Policy outlines how we collect, use, share, and safeguard your personal information when you use our services, which include smart career coaching, CV and cover letter tailoring, interview assistance, and job search tools. We believe in transparency and want to ensure that you understand how your data is handled.

1. Who We Are Linkskill is a smart career coaching service provider. Our registered office is located at the Netherlands. This Privacy & Cookie Policy applies to all services offered by Linkskill.

2. What Personal Information We Collect The type of personal information we collect depends on how you interact with our Services. We may collect the following categories of personal information:

  • ● Contact Information: Names, email addresses, phone numbers, place/area of residence.
  • ● Identification Information: Copies of identification documents, social media handles.
  • ● Career Information: Professional experience, qualifications, educational background, CVs, and cover letters.
  • ● Technical Information: IP addresses, device IDs, browser type, and other online identifiers.
  • ● Login Information: Usernames, passwords, and other authentication details.

3. How We Collect Personal Information We collect personal information directly from you when you use our Services, such as when you sign up for an account, fill out a form, or use our tools. We may also collect information from publicly available sources, such as job boards or career networks. With your consent, we may collect additional information through cookies, social media plugins, or other technologies.

4. How We Use Your Personal Information We use your personal information for the following purposes:

  • ● Service Delivery: To tailor CVs, cover letters, and provide job search tools, and interview assistance.
  • ● Customer Support: To respond to your inquiries and provide customer support.
  • ● Service Improvement: To analyze usage and improve our Services.
  • ● Legal Compliance: To comply with legal obligations and protect our legal rights.

We only process your personal information where we have a legal basis to do so, such as your consent, the necessity to perform a contract, compliance with legal obligations, or our legitimate business interests.

5. Sharing Your Personal Information To provide our Services, we may share your personal information with the following categories of recipients:

  • ● Employees: For service development and support.
  • ● Service Providers: For hosting, managing, and improving our Services.
  • ● Business Partners: For joint services or promotions.
  • ● Legal Authorities: As required by law or to protect our legal rights.

We ensure that all third parties with whom we share your data adhere to strict data protection standards.

6. How Long We Keep Your Personal Information We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. How We Protect Your Personal Information We implement a range of technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security audits.

8. Your Rights You have certain rights regarding your personal information, including:

  • ● Right of Access: Request a copy of the personal information we hold about you.
  • ● Right to Rectification: Request correction of inaccurate or incomplete information.
  • ● Right to Erasure: Request deletion of your personal information under certain circumstances.
  • ● Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
  • ● Right to Restrict Processing: Request a halt on certain processing activities.
  • ● Right to Object: Object to the processing of your data in certain situations.
  • ● Withdraw Consent: Withdraw your consent at any time where we rely on it for processing.

To exercise your rights, please contact us using the details provided below.

9. Use of Cookies We use cookies and similar technologies to enhance your experience on our website and analyze site traffic. Cookies may be categorized as follows:

  • ● Necessary Cookies: Required for website functionality. No consent needed.
  • ● Statistical & Analytical Cookies: Used to analyze user behavior and improve website functionality. Consent may be required.
  • ● Marketing Cookies: Used for personalized content and advertising. Consent is required.

You can manage your cookie preferences through our website’s cookie banner.

10. Links to Other Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. How You Can Contact Us For questions about this Privacy & Cookie Policy or to exercise your rights, please contact us at: Linkskill Email: info@linkskill.nl If you are not satisfied with our response, you may file a complaint with your local data protection authority.

12. Updates to This Policy We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on our website with the updated date. Please review this policy periodically to stay informed about how we protect your information.